1. #1
    Unregistered

    Issue with freezing Iconia A500 tab on acer logo screen

    Hello, my acer android tab won't boot and stucks on acer screen. I tried all the method to resolve this matter but couldn't succeed. Need some suggestions on this matter!! Help?

  2. #2
    abhijeet2015 Array
    Join Date
    Feb 2013
    Posts
    265

    Re: Issue with freezing Iconia A500 tab on acer logo screen

    Hi............,

    Perform this ---->
    * Go to settings.
    * Now select privacy option.
    * There select the factory reset option.
    * There enter the pin and security check.
    * Also Format the memory of the device.
    * Now also scan and delete SD card data.

    --- Do not store over loaded data in device.

    Thanks

  3. #3
    shubhojeet Array
    Join Date
    May 2013
    Posts
    740

    Re: Issue with freezing Iconia A500 tab on acer logo screen

    *There is virus issue on your device.
    *Firstly factory reset your device.For this go to Settings>>privacy settings>>factory reset.
    *Then buy an antivirus and scan your device.
    *Don't store unwanted apps or games in your device.

  4. #4
    bhushankumar398 Array
    Join Date
    Feb 2013
    Posts
    848

    Re: Issue with freezing Iconia A500 tab on acer logo screen

    Hello friend..

    As you said that your device won’t boot and stucks at acer logo screen..


    Reasons for such an issue..
    >>your device might contain viruses which will delete the system files or might corrupt the operating system of your device..
    >>some internal short circuit problem which makes unable to open your device...

    Ways to resolve such issue..
    >>charge your device for 15 minutes and then try to open it once again..
    >>take out the battery and again place it..
    >>if the problem is not resolved yet, then you have to contact to the nearest customer care or to the mobile store to resolve any hardware or software crash causing such issue..

    All the best..

    Thanks..

  5. #5
    Abhijeet Gupta Array
    Join Date
    Jun 2013
    Posts
    424

    Re: Issue with freezing Iconia A500 tab on acer logo screen

    this happen due to a serious virus attack

    so buy a licensed and good antivirus software

    scan your system completely and fix all the bugs and corrupt files

    then go to the phone settings and calibrate your device

    then save the new settings

    also delete unwanted apps and games

    otherwise need to factory reset your device

    if the problem remains

    then contact to the nearest service center

  6. #6
    naresh malik Array
    Join Date
    Feb 2013
    Posts
    1,024

    Re: Issue with freezing Iconia A500 tab on acer logo screen

    Hello sir ;

    This type of the problems occurs when there is some problem with the system software ..
    there may be some file missing or corrupted from the system files .So we have to reinstall those file for the smooth running of the device ...
    So to reinstall those files we have to update the software of the device which will generate all the missing files ..

    Due to which the system will run smoothly again ..

    But the software update will erase all the stored data in your device so before updating the software remove your SD card and then update it ...
    this will now erase all the data which is stored in the phone memory as you are not able to boot up so the backup of this data is not possible ....

    To update the software of the device you have to go to the customer support center and then ask them for the system software update and then they will update the software ........

    And now your problem will be solved ..........


    Thank you..............

  7. #7
    singla420 Array
    Join Date
    Mar 2013
    Location
    Rohtak, India
    Posts
    1,217

    Re: Issue with freezing Iconia A500 tab on acer logo screen

    Dear Friend....

    >==> Scan your device with good antivirus first...
    >==> After then uninstall some apps...
    >==> Then reset your tab...
    Open Menu...
    Tap on settings..
    Then privacy...
    After then factor data reset...
    Tap on it...
    And now you are Done...

    ===> After getting problem update your software of the device...

    Hope it will solve your problem...
    Thank You...

  8. #8
    dineshkumar Array
    Join Date
    Mar 2013
    Posts
    249

    Re: Issue with freezing Iconia A500 tab on acer logo screen

    Regarding your issues,
    Follow the below steps to resolve your Problem,
    1.Your tab contain virus then only it will hang your logo on screen
    2.Only way format your tab then it will work
    3.Go to Main menu then
    4.Click Setting Option then
    5.Click Privacy option then
    6.Click Factory data Reset Option then
    7.Click Erase all the data then
    8.Then install Licensed Antivirus then
    It will work and ALL THE BEST FRIEND..............

  9. #9
    sumitnath Array
    Join Date
    Mar 2013
    Posts
    596

    Re: Issue with freezing Iconia A500 tab on acer logo screen

    welcome...

    Issue with freezing Iconia A500 tab on acer logo screen


    follow the reason below--

    -->due to the virus problem.

    -->due to the download at a time more then one apps.

    -->due to the setting problem.

    so ,open the home page from the device.

    --click the menu option.

    --go to the setting option.

    --scan the device by the antivirus.

    --clear the cache & cookies.

    --now check it is solve or not.

    --if not then go to the RESETTING OPTION.

    MENU-->SETTING-->PRIVACY-->FACTORY DATA RESET OPTION -->SAVE.


  10. #10
    ankit20 Array
    Join Date
    Feb 2013
    Posts
    73

    Re: Issue with freezing Iconia A500 tab on acer logo screen

    Well friend if freezing problem happening in your device then the best solution for it will be reset.so you should go through these simple steps.
    <>first of all turn on your device and then go to the home screen.
    <>now go to the settings icon in your device.
    <>in settings tap on the general settings option and then tap on the option of reset.it will reset all your settings.
    Now you will not face the problem.thank you

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